Today i received an email from google about policy violation regarding my Onesignal notification service used in my app.
It is about collecting personally identifiable information (PII) without disclosure
“Hello Google Play Developer,
We detected that the app(s) listed at the end of this email contain a version of OneSignal, a messaging SDK, that collects personally identifiable information (PII) without disclosure. Apps like this may be considered in violation of our User Data policy.
Action required: Your app(s) may be removed from Google Play if the issue is not resolved within 10 days of receiving this message. If the affected version is inactive, future submissions will be rejected if you attempt to publish without first resolving the issue.
You can resolve this issue by:
removing any such functionality from your app. You may need to contact your SDK provider for an updated, policy compliant version to include in your app.
After resolving the issue, you’ll need to sign in to your Developer Console and submit the updated version of your app.
We’re here to help
If you feel we have sent this warning in error, you can contact our developer support team.
The Google Play Team
Affected app(s) and version(s):
com.app.name 9; 10
Any idea about resolving the issue 🙂
Any help will be appreciated
As the mail stated :
We receive the following answer from their development team, hope this helps:
Hi thanks for getting in touch and sorry to hear you encountered this problem. We recently became aware that several developers have received this notice and we have prepared a solution.
We recommend following the below three steps to resolve this. Any one of these steps may be sufficient, but we recommend following all 3 if possible just in case. We apologize for the inconvenience.
1- Update your application such that it does not use the “Identity” (android.permission.GET_ACCOUNTS) Android permission unless this permission is required by your application.
3- Use a new, updated version of the OneSignal SDK that is compliant
You should contact OneSignal support for guidance on how to resolve this.