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Excel – Unable to open https// <<PATH>> Cannot download the information you requested —- How to disable

Posted by: admin May 14, 2020 Leave a comment


How can I disable “Unable to open https// …PATH… Cannot download the information you requested” messages? I am getting this when I open some files. It’s really annoying.

How to&Answers:

I edit my message with the following link where you will find the solution:

It is related to webqueries though.


This is a known issue, here are the steps to resolve it.
You need to edit the registry and add a key
Click on Start –> Run, type regedit then press enter.
Locate the registry key below, it could be any of these depending on the OS and Office version


The version number could be 9.0, 15.0, 12.0 etc. but always use the one which already has the common\internet subkeys

After you have located it, do the following

  1. Make sure the Internet subkey is selected. On the Edit menu,
    point to New, and then click DWORD Value. Add the following
    registry value:
    Value Name: ForceShellExecute
  2. Double-click ForceShellExecute, and then set the Value data to 1. Click OK.
  3. On the Registry menu, click Exit.

The solution is taken and modified from MS kb218153

PS: The original support kb article is incomplete, since it mentions only 9.0, I solved this on a Windows 7 64 Bit and Office 2013 Pro and the registry key I added was in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\Common\Internet