php – Access denied, the user is not fully authenticated; redirecting to authentication entry point. sonata admin on production mode

I keep getting logged out from sonata admin on the editing page of some specific objects.
it works fine with ROLE_ADMIN but has a problem with my custom defined role.

I had this in config.yml:

session:
    # handler_id set to null will use default session handler from php.ini
    handler_id: ~

and I was getting this error:

security.INFO: Populated the TokenStorage with an anonymous Token. [] []

security.DEBUG: Access denied, the user is not fully authenticated;
redirecting to authentication entry point. {“exception”:”[object] (Symfony\Component\Security\Core\Exception\AccessDeniedException(code:
403): Access Denied.

then I changed it to:

session:
    handler_id: 'session.handler.native_file'
    save_path: '%kernel.root_dir%/sessions/%kernel.environment%'
    cookie_lifetime: 259200
    gc_maxlifetime: 259200

after I cleared cache, my problem solved in developer mode(app_dev.php), but in production still remains.

Edit: I changed Server API to FPM/FastCGI and still no change.

Tags: authentication, phpphp, redirect